Tuesday, March 11, 2014

Tip #115: Keep Samples of Your Product on Hand


This week’s tip will help keep you on track for quality control. Take a sample of every product, label appropriately (lot code, date, etc.) and freeze it for a set amount of time. Then, if a customer calls and complains for any reason about your products, you have a frame of reference to be able to say this is the condition the product was in when it left our facility.
One RCI member does this and has a ziplock bag for each day. The company keeps the product for four months and then discards it. Regardless of how long you choose to keep the product, be sure that you have a system for organizing it within your freezer so that you can easily find the items and then also easily discard of them when the time period for keeping them has passed.
P.S. This week’s tip is from our Chocolate Boot Camp education course. Learn more about education courses offered by Retail Confectioners International at www.retailconfectioners.org/events.

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