Emotional intelligence is defined as the capacity to be aware of, control and express one's emotions, and to handle interpersonal relationships judiciously and empathetically. As a business owner and/or manager, your level of emotional intelligence (EI) can mean the difference between having happy, productive employees who respect your leadership and having employees who feel uncomfortable with your management style.
The good news is that EI is something that can be developed; therefore, this week’s tip is to improve your EI quotient. To help you get started, here are 10 strategies to improve your emotional intelligence:
- Learn to Listen
- Adapt to Situations
- Never Give Up
- Setting Priorities
- Go the Extra Mile
- Show Courage in Difference
- Be Optimistic, Smile
Pick one strategy at a time from the list above to work on and before you know it, you’ll have enhanced relationships in both your professional and personal life.
This week’s tip was inspired by an education session presented by Geri Grossman at our 2013 Fall Regional. Save the date for the 2014 RCI Fall Regional Conference this August 25 - 27 in Las Vegas!