Tuesday, November 27, 2018

Throwback Tip #128: Quickstart Seeding Process for $30 or Less


If you temper chocolate in small-batch tempering machines, save yourself the headache this holiday season with this week’s quick and easy tip.

Are you using chocolate wafers as seed for your tempering unit? Before putting them in the feed of the tempering machine, quickly (don’t overheat!) use a heat gun on them to form one large clump or block of wafers. By doing this, you will help keep the wafers from sneaking through the blade and over-tempering your chocolate.

See? Quick and easy!

Want more game-changing tips like this?
Register now for RCI’s Truffles+More course February 20-22, 2019 in Elk Grove Village, Illinois (just outside Chicago). Visit retailconfectioners.org/events to stay up-to-date with all RCI’s educational offerings in the coming year.

RCI's Tip of the Week blog is just one of the many resources we offer to help candy makers refine their craft and build upon their business and marketing practices. Review past blog posts for quick and actionable tips to apply to your business. Look for the "Subscribe now" box on the right to enter your email address and start receiving weekly tips, like this, delivered straight to your email inbox.

Not a member? Click here to learn how RCI can help you build your sweet business.

Tuesday, November 20, 2018

Tip #284: 8 Ways to Show Employees Gratitude



Recognized employees are happy employees.

To some level, I think we can all agree this is a true statement. But why is it important? Studies show happy employees are, on average, 12% more productive than their less-happy counterparts. And now that Christmas is just over a month away, we could all use tips on how to be more productive, right?

Following an education session on attracting and retaining talent at RCI’s 2018 Annual Convention (RCI members: click here to watch the recap video), RCI members shared the countless ways they show employee appreciation (plus, many more) during our live question and answer forum, we call “Kettle Talk.” Here’s 8 of our favorite member ideas to show employee gratitude.

Simple recognition

This tip may be so obvious you could be overlooking it. Recognition in the form of a simple thank-you note or shout out in the company newsletter or on the white board in the breakroom can speak volumes. You may even be surprised at how many people hold on to kind notes from a boss or co-worker, to later reference when they need a pick-me-up.

Training

“40% of employees who receive poor job training leave their positions within the first year,” (go2HR). There are countless studies, like this, illustrating the value of employee training and development opportunities.

Staff from Winans Fine Chocolates + Coffees
regularly attends RCI's Annual Convention & Industry Expo
“We do a lot of training, because if [employees] feel overwhelmed, they won’t want to stick around,” said Mike Koch of Morley Candy Makers/Sanders Candy acknowledging the very low unemployment rate in their community. “When [we] hire someone, we do our best to keep them.”

Winans Fine Chocolates + Coffees acknowledges the importance of employee development through continued education and networking opportunities within the industry, and invites staff members to attend RCI conferences. Even if you can’t send your team to an RCI event, look into other industry education courses or professional networking organizations near you. Click here to see a list of RCI’s industry affiliates, many of which also host conferences and education courses for your consideration.

Celebrations

Carving out time to celebrate holidays, birthdays, work anniversaries or merely the fact that it’s Friday can boost morale before a busy holiday season, improve employee retention and help build an overall stronger company culture where the team feels appreciated.

Dolle’s Candyland saves up prizes throughout the year (many of which are free promotional items that they receive) to raffle off at their annual employee celebration. Everyone walks away with a prize—from kiddie pools to mugs and silly promotional products. Even with very little money invested in the prizes they make it fun for all involved.

While the aftermath of a typical company party may include streamers and used plastic cups, a company party for Dallas Caramel Company more closely resembles a Jackson Pollock painting. Outfitted in white t-shirts and equipped with throwable paintballs, staff members playfully battled it out in the company parking lot and took home a colorful reminder of the fun that ensued. Although this type of activity may not be the best fit for all teams, consider other unconventional ways to create memorable experiences for your team to enjoy.

Of course, you don’t have to go all out to celebrate your employees. Small acts of kindness, especially when unexpected, can go a long way and, in many cases, feel more thoughtful and personal. For example, Rosalind Candy Castle buys a couple dozen roses for Mother’s Day and gives mothers on staff a single rose.

As we prepare to celebrate Thanksgiving this week, consider ways to show your gratitude. Whether it comes in the form of a simple “thank you” note, more training and development opportunities or a fun celebration, taking the time to show employees you appreciate them is always worth the investment.

RCI's Tip of the Week blog is just one of the many resources we offer to help candy makers refine their craft and build upon their business and marketing practices. Review past blog posts for quick and actionable tips to apply to your business. Look for the "Subscribe now" box on the right to enter your email address and start receiving weekly tips, like this, delivered straight to your email inbox.

Not a member? Click here to learn how RCI can help you build your sweet business.

Tuesday, November 13, 2018

Tip #283: Create an Even Better Holiday Display with this Surprising Tip


If you’re looking to create an impressive holiday display in your candy shop, many would agree large moulded chocolates make great showpieces. However, working with chocolate as your medium certainly presents enough challenges to cause you to look for another subject to be the center of attention. Whether for fear of the potential effects of exposure to sunlight, humidity, curious customers, or ____________ (you fill in the blank), you may have decided long ago that even a jolly, three-foot-tall chocolate Santa in all his glory is not worth the investment of time and resources every year, especially during holiday season.

This week’s tip will allow you to deliver the same impact only a large chocolate Santa could, but with eventually the same effort as takes to do some light dusting. Simply follow the steps below to create a chocolate look-alike Santa (or snowman, Easter bunny, turkey, etc.) out of Plaster of Paris.

Step-By-Step Instructions for Chocolate Santa Look-Alike
By RCI member, Marie’s Candies of West Liberty, Ohio

Materials needed:

Marie's Candies has made plaster Easter
bunnies so realistic it's hard to tell the difference.
  • Plaster of Paris
  • Mixing bowl
  • Popsicicle stick (or other mixing utensil)
  • Access to water
  • Brown acrylic paint or spray paint
  • Paint brush
  • Glue gun (optional)
  • Icing eyes (optional)

Instructions:
  1. Make sure your favorite chocolate Santa mould is clean. The great thing about using moulds you already have is the Santa in your display will look just like the real chocolate Santas you want to sell.
  2. Follow the mixing instructions on a package of plaster of Paris.
  3. Wet the inside of the mould, so the Santa can be removed easily. Fill the mould a quarter at a time, tapping it to remove air.
  4. Remove Santa from the mould after one hour and let it dry for 24 hours.
  5. Wash the mould and any other tools immediately after use.
  6. Once Santa is dry, use spray paint or a brush to paint it chocolate brown.
  7. Use a glue gun to add icing eyes (optional).

After following these simple steps, you will have an impressive moulded chocolate so realistic, you’ll want to display it year after year! As far as we can tell, the only downside here is that you might have to perform a lick test if you get your look-alikes mixed up with actual chocolate. Have your real moulded chocolate displays ever met their untimely demise due to curious customers or exposure to the elements? Share your story in the comments below.

RCI's Tip of the Week blog is just one of the many resources we offer to help candy makers refine their craft and build upon their business and marketing practices. Review past blog posts for quick and actionable tips to apply to your business. Look for the "Subscribe now" box on the right to enter your email address and start receiving weekly tips, like this, delivered straight to your email inbox.

Not a member? Click here to learn how RCI can help you build your sweet business.

Tuesday, November 6, 2018

Tip #282: Collaborate to Get More Customers

So, it’s November. That means Christmas is right around the corner, and so is another holiday that may or may not be on your radar. Small Business Saturday is scheduled for November 24 this year. Unlike Black Friday and Cyber Monday, which are largely dominated by big box stores, this is a day to celebrate small business and encourage holiday shoppers to visit the brick and mortar businesses that serve their local community.

One of the greatest strengths of the Small Business Saturday movement is the way it brings communities together. Not only does it help small businesses attract consumers in their local communities, but it sparks opportunities for those businesses to work together toward that common goal. This week’s tip serves up actionable strategies for collaborating with fellow businesses in your community.

Cross-Promote Special Offers and Events

When a favorite local business or a neighboring business is promoting a sale or special event, offer to help promote it. This could be in the form of a shout out on social media, placing their sales flyer in your customers’ bags or promoting their special offer or event at the bottom of your eblast as part of a “what’s happening in our community” section. Sure, you could do it purely out of the goodness in your heart, but chances are the right partner is going to return the favor.

Not only will this practice create great relationships with fellow small businesses (not to mention, champions for your business), but it will also give your brand awareness legs…long, lanky monster legs. By expanding your reach through partnering businesses, you will have the capability to reach consumers you may not have ever had the chance to reach on your own.

Team Up on Traditional Advertising

For many small businesses, advertising through traditional channels like print, radio and tv may seem wildly out of reach, but have you ever considered splitting the cost between like-minded businesses in your community? As an example, a group of retailers from the small Canadian town of Almonte, near Ottawa, shared the common goal of attracting more consumers to their small town. By teaming up they were able to stretch their resources and purchase an ad in a regional magazine, valued at $1,000, for only $80 a month. “We don’t necessarily get our own ad, but it’s for Almonte,” said Emily Arbour, the owner of Cheerfully Made Goods. “If the town’s busy, then we all benefit.” Read more about their story, featured on Shopify.com.

Although Small Business Saturday may be a great way to get the ball rolling, don’t let your collaborations end after November 24. Use the event as an opportunity to experiment with different partners and find out what works well for all parties involved. If you find a partnership that works, begin to brainstorm ways to collaborate throughout the year.

Bonus: Who Should I Collaborate With?

If you’re asking yourself “what other businesses should I be collaborating with?” Read Reach Local’s blog post for some ideas on where to look for the right match for your business. Also, if you haven’t done so already, apply to be a Small Business Saturday “Neighborhood Champion” and get connected with other local champions participating in the movement. Click here for more information about how to get involved.

RCI's Tip of the Week blog is just one of the many resources we offer to help candy makers refine their craft and build upon their business and marketing practices. Review past blog posts for quick and actionable tips to apply to your business. Look for the "Subscribe now" box on the right to enter your email address and start receiving weekly tips, like this, delivered straight to your email inbox.

Not a member? Click here to learn how RCI can help you build your sweet business.